Terms & Conditions
Important Details
Refund Policy
- All sales of RoadWarrior RV Jack Pads are final. If there is a problem with your order or you’re not satisfied with the products you’ve received please call 800.610.3422 and we’ll work together to find a solution.
- If there is a reason for an authorized product return, an RMA number is required prior to ensure accurate processing. Please contact us at 800.610.3422 for assistance with your RMA number.
Credit Terms
- DICA accepts VISA, MasterCard, Discover, or American Express for payment.
Shipping Policy
- All in stock items will ship within two business days of purchase
- All out of stock orders are provided with a projected ship date range.
- We provide the service of determining the most efficient shipping carrier for your order. Additional fees may apply for specific carrier requests.
- P.O. Boxes are not acceptable shipping addresses.
Delivery Estimates
If you’re estimating when a package will be delivered, please note the following:
- In-stock items typically ship the next business, ARO.
- Credit card authorization, payment and verification must be received prior to order processing.
- Fed Ex Next Day Deliveries occur before 10:30 am Monday – Friday, excluding major holidays.
- Fed Ex Two Day Deliveries occur Monday – Friday during normal business hours, excluding major holidays.
- Fed Ex Standard Deliveries occur Monday – Friday during normal business hours, excluding major holidays.
- If you require a specific delivery date, please call 800.610.3422.
Domestic Shipping
- In-stock items typically ship the next business, ARO.
- All orders will ship F.O.B., from DICA’s D.C, or the respective factory, with freight prepaid and added, unless you direct DICA to ship collect via you specified method.
- Orders not for resale with U.S. delivery addresses will not be charged sales tax with the exceptions of Iowa, Colorado and California.
International Shipping
- International orders not for resale with delivery addresses outside the U.S. will be charged applicable taxes, duties and brokerage fees.